New Hosted Moodle AI assistant by iLite

iBot — clear answers from your Moodle site, so every user can succeed.

In a world of information overload, iBot turns your Moodle site into a trusted source of truth — giving users instant, reliable help exactly when tutors and support staff aren’t available.

Built for Moodle, iBot uses advanced semantic routing to find the right content, summarise long pages, and answer questions with citations — without ever exposing user data or your course content to the public.

Hosted only · Managed by iLite No user data or searches ever public No client content or data ever shared
iBot Inference
Connected to this course’s Moodle content
Online · Hosted by iLite
User 21:17
You are the CEO of a new startup. You would like to launch your first product. What are the key considerations when looking to launch a new product that you should consider?
iBot Grounded answer
Launching a new product involves several key considerations:.
  1. Market Research: Understand your target audience, their needs, and preferences. Analyze competitors and market trends to identify opportunities and threats.
  2. Product Development: Ensure your product meets quality standards and addresses the needs identified in your market research. Consider features, design, and usability.
  3. Marketing Strategy: Develop a comprehensive marketing plan that includes branding, pricing, promotion, and distribution channels to effectively reach your target audience.
Sources
User 21:18
Can you build me a course course on how to start a company?
Features

Built for Moodle. Tuned for user success.

iBot connects directly to your Moodle courses, resources, activities, and files. It understands meaning (not just keywords) and answers with citations, not guesses.

Semantic search & routing Page summarisation Question answering Course‑building support Multi‑turn chat
User asking iBot a question in Moodle chat

Ask anything, anytime

Users ask questions in natural language — iBot responds with clear, grounded answers drawn from your Moodle content.

iBot summarizing a Moodle resource page

Summarise pages & resources

iBot turns long Moodle pages, PDFs, and documents into focused, user‑friendly summaries.

iBot generating a new course outline in Moodle

Build your own courses

iBot allows users to build their own short courses in Moodle.
Simply ask, "Build me a course on ...." and iBot will immediately create you a course outline on the subject and even generate a couple of questions.

Use cases

Where iBot shines day‑to‑day

iBot is there when staff can’t be — giving users and instructors a safe, trusted assistant inside Moodle.

Illustration representing user support use cases for iBot

Always‑on user support

Reduce repetitive questions and help desks while improving the user experience.

  • “What do I need to do this week?”
  • “Which readings are essential for the test?”
  • “Where can I find the marking rubric?”

Confident, compliant answers

iBot is grounded in your Moodle. It doesn’t invent policies or deadlines.

  • Answers backed by snippets and links from course pages.
  • Low‑confidence responses can be flagged or escalated.
  • Optional web search for general‑knowledge questions, controlled by you.

Insights for teaching teams

See what users are struggling with — without exposing their individual data.

  • Identify recurring pain points by topic or course.
  • Spot content gaps and unclear instructions.
  • Use insights to refine courses and support services.
Multilingual support

One assistant, multiple languages.

iBot supports multilingual interactions so users can ask questions and receive grounded answers in the language that works best for them.

iBot speaks your language. When you ask a question in any of the 80+ supported languages — from French and Arabic to Zulu and Afrikaans — iBot automatically detects what language you're using and understands your question fully. It finds the best answer from your course content, then responds back to you in the same language you wrote in. Course content is also pre-translated in the background, so responses feel fast and natural, no matter which language you choose.

Helping you read

Support that understands how you engage.

Most learning platforms can only tell you that a page was opened - nothing more. iBot pays attention to how you actually engage with content: your reading pace, where you pause, and what you highlight or select. Together, these signals build a picture of your learning intent - whether you're working through something difficult, reviewing familiar material, or searching for a specific answer.

That understanding allows iBot to support you before you even need to ask, whether that's offering a clearer explanation, suggesting a related resource, or letting your instructor know where students need more help. And because reading is personal, everything iBot observes stays within your learning experience - no keystroke tracking, no monitoring outside the page you're studying - just a platform that works with you, not just for you.

How it works

Semantic routing that finds the right answer, fast.

Under the hood, iBot uses semantic routing and retrieval‑augmented generation to decide how best to answer each question — while keeping your data safe and private.

Semantic Routing Journey.

Diagram of iBot semantic routing and retrieval-augmented generation flow

1. Connect your Moodle

iBot ingests the courses and content you choose and builds a secure, private index — fully hosted and managed by iLite.

  • Courses, pages, books and resources like Word docs and PDFs.
  • Respects Moodle roles, enrolments, and visibility rules.
  • No user content or data is ever shared or made public.

2. Semantic routing & retrieval

When a user asks a question, iBot’s semantic router works out what they really mean and where the best answer lives.

  • Understands intent and context, not just keywords.
  • Routes to the right combination of course content, prior chat, and (optionally) the web.
  • Pulls the most relevant passages as grounding for the answer.

3. Answer with citations & guardrails

iBot composes a clear, user‑friendly answer — always with references back to Moodle.

  • Key sentences with inline citations and links.
  • Configurable behaviour when confidence is low (ask for clarification, show options, or escalate).
  • users can save answers as notes for revision.

4. Hosted, monitored, improved

iLite manages the platform for you — from updates and monitoring to ongoing quality checks.

  • Fully hosted by iLite — no on‑prem version available.
  • Performance and health monitoring, with transparent status.
  • Continuous tuning of prompts and routing to improve answer quality.
Privacy & security

Security and trust: straight answers to the questions that matter.

Before deploying any AI assistant in a production learning environment, these are the right questions to ask. Here is exactly how iBot answers each one.

✓ No user data ever public ✓ No client content shared ✓ Moodle enrolment enforced ✓ Moodle 5.x compatible ✓ Citations on every answer ✓ Out-of-scope queries blocked
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Question 1 · Integration

How does iBot connect to Moodle?

iBot is a hosted widget embedded in Moodle via a lightweight script block or iLite-managed plugin — there is no on-premise installation. iLite manages all hosting, maintenance, and updates, so your team handles none of it. SSO is not required; iBot reads your existing Moodle session and role context automatically.

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Question 2 · Data storage

Where is content indexed and stored?

iBot indexes only the courses and content you explicitly authorise. Embeddings are stored in iLite's private, managed vector store — your content never touches a public AI service. Deletion works in both directions: removing content from Moodle triggers removal from the iBot index. Nothing persists after you withdraw it.

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Question 3 · Access control

Does it respect Moodle roles and enrolments?

Yes — this is a hard architectural constraint, not a configuration option. iBot enforces your Moodle enrolment boundaries at query time. A learner cannot retrieve content from a course they are not enrolled in. Groups, cohorts, and role-based visibility rules are all respected. No learner ever sees another learner's data.

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Question 4 · Citations

Does it cite Moodle source material?

Every answer iBot provides is grounded in your Moodle content and includes inline citations linking directly to the source page, book, or file. Learners always know where an answer came from. When confidence is low, iBot flags the uncertainty rather than presenting a guess as fact.

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Question 5 · Scope control

Can it refuse out-of-scope questions?

Yes. iBot uses a multi-layer routing architecture that classifies every query before the language model sees it. Queries outside your defined scope are intercepted and redirected — not answered. Optional general-knowledge web search is available but must be explicitly enabled by your administrator. Off-topic is not the default.

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Question 6 · Compatibility

Is it compatible with Moodle 5.1 / 5.2?

iBot is actively tested and maintained against current Moodle releases. Because iLite controls all hosting and updates, compatibility issues are resolved by iLite — not your team. If you are running Moodle 5.1 or 5.2, let us know during pilot setup and we will confirm the integration path for your specific environment.

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Question 7 · Content curation

Can teachers control what content is included?

Yes. Administrators and authorised teachers choose which courses, sections, and resources are indexed. Poorly structured or outdated content can be excluded before it affects answer quality. iLite provides content curation guidance as part of the pilot — because RAG quality depends directly on what you put in.

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Question 8 · Student privacy

What is the privacy model for student data?

iBot does not access grades, submissions, personal messages, or any Moodle user profile data. Chat logs are stored privately within your iBot environment and used only for quality monitoring — never shared, never used to train public models. Aggregate analytics (topic frequency, common queries) are available to administrators without exposing individual student activity.

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Still have questions about your specific setup?

These are exactly the conversations we want to have before a pilot. Tell us about your Moodle environment — we will walk through each point in detail, and provide written confirmation where your IT or compliance team needs it. Start the conversation →

Pricing

Start small, scale with your institution.

Simple options for pilots and production rollouts. Talk to us about institutional and multi‑campus pricing.

Comparison diagram of iBot pricing options

Evaluate

Free

iLites Developer Environment

  • Hosted by iLite, managed end‑to‑end
  • Chat inside iLite's Moodle with citations and logging
  • Provide a course for testing
  • User access only
Start a pilot

Implement

Custom

Hosted by iLite on dedicated infrastructure

  • Unlimited courses and higher user caps
  • Performance linked to hosting infrastructure
  • Custom integrations and SLAs available
  • Administrator reports on questions and responses (no user details)
Request a quote
FAQ

Straight answers to common questions.

What data does iBot use?

Only what you connect. iBot indexes the Moodle courses, forums, files, and activities you choose. It respects Moodle roles and enrolments for access, so users only see what they are meant to see.

Can we run iBot on‑premise?

No. iLite only offers iBot as a hosted and fully managed service. This lets us guarantee performance, keep the platform secure, and continuously improve answer quality.

Is any user data or content public?

No. No user data or searches are ever public. No client content or data is ever shared or made public. iBot operates within a secure, private environment managed by iLite.

How accurate is it?

iBot grounds answers in your Moodle content and shows citations for transparency. When confidence is low, it can ask clarifying questions, offer multiple options, or flag the query for human follow‑up — instead of guessing.

Does it support multiple languages?

Yes. Users can ask questions and receive answers in multiple languages, and you can tailor iBot’s behaviour to cohorts and programmes.

Illustration for frequently asked questions about iBot
Get started

Ready to help your users succeed with iBot?

Kick off a two‑week pilot on a handful of courses, or talk to us about a wider rollout. We’ll work with your team to make sure iBot is a perfect fit for your Moodle environment.

Illustration of contacting iLite to start an iBot pilot

Tell us a bit about your Moodle setup

We’ll get back to you within one business day with suggested next steps and pilot options.

What you can expect from a pilot

  • Overview of iBot in Moodle.
  • Regular check-ins to assess progress.
  • Lightweight analytics to understand usage and impact.